Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT:

How do you get my consent?

When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at shoe-la-la@hotmail.com or mailing us at: Shoe La La 456 Ward Street, Nelson, BC, V1L1S8, Canada

DISCLOSURE:

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

LIGHTSPEED ECOMMERCE

Our store is hosted on Lightspeed’s Ecommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Lightspeed’s data storage, databases and the general Lightspeed. application. They store your data on a secure server behind a firewall.

PAYMENT:

Your online purchase is protected by Paypal-whether you choose to checkout as a guest or register with Paypal. We do not access credit card data or payment details.

For more information on how Paypal stores and protects your information please see their security policy.

THIRD-PARTY SERVICES:

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, Paypal has their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

We recommend that you read their privacy policy so you can understand the manner in which your personal information will be handled.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS:

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COOKIES:

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

The cookies used on the website include those which are strictly necessary cookies for access and navigation, cookies that track usage (performance cookies), remember your choices (functionality cookies), and cookies that provide you with targeted content or advertising.

We may use the information we obtain from your use of our cookies for the following purposes:

-to recognize your computer when you visit the website

-to track you as you navigate the website, and to enable the use of any e-commerce facilities

-to improve the website's usability

-to analyze the use of the website

-in the administration of the website

-to personalize the website for you, including targeting advertisements which may be of particular interest  to you.

AGE OF CONSENT:

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION:

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us  at info@shoelalanelson.com or by mail at:

Shoe La La
456 Ward Street,
Nelson, BC,
V1L 1S8
Canada